Practice Management

Karen McElwee Practice Manager

Elsa Macneil Office Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Karen McElwee (f)

KMCE

Administration

Allison  Secretary

Ms Ann McKee (f)

Office Manager

Reception

Anne  Prescription Clerk

Jacqui 

Margaret

Karen

Rachelle

Josephine

Irene

Kevin

Nicola

Jen

Ariane

Susan

Laura 

 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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