Welcome to the Red Wing Medical Practice

Letter to Patients



GP Near Me

GP Near Me is a new service which means you can have a video consultation at home or wherever you are. Video appointments are not suitable for every type of appointment, so the Practice will advise you when it can be used. There are always a range of factors to think about, so if you have a strong preference please let us know.

The GP Near Me appointment will be at a specific time – just like a normal appointment.

For a video appointment you need:

• A reliable internet connection (broadband, WiFi or mobile data)
• A device for making a video call (computer and webcam, tablet or smartphone)
• The Chrome or Safari internet browser (Chrome can be downloaded for free from: www.google.co.uk/chrome)

You should be in a private, well-lit area: make sure no one can listen into your video call unless you want them to be there to help you.

To check your equipment, or to make a GP Near Me call, click here.

This check can be carried out at any time and consists of up to four steps to make sure you can make a GP Near Me call. You may be asked to allow access to your camera for video calls: please agree to this.

To enter the waiting area you will have to press Start Video Call. This should only be used if you have an actual (real) appointment with the Practice. You will have to enter your name and date of birth and tick the box to continue. Finally click on “Start Call”. You will then be placed in the virtual waiting room until your GP, Nurse or Pharmacist connects your video call. They will appear on the screen when the call is connected. You can speak as if you are in the same room. You will hear music until the call connects.

If you have any difficulties during the video call, click the green “refresh” button to reload the screen. To finish the call, click “end”.

videcall

New Advanced Nurse Practitioner (ANP) Triage System

As a Practice we are undergoing some alterations to working patterns to try to guarantee a good provision to our Practice Population going forward in the years to come.

Ruth Crawford has been employed at the Practice for many years as a Practice Nurse.  She has already undergone, and continues to undertake, significant additional training in diagnosis, management and prescribing to allow her to change her role to ANP.  Ruth will be taking on an ever increasing role with patients who feel they need to be seen on the same day allowing GPs to have more pre-bookable, longer appointments.

The ANP can see you on the day for the following:

Emergency contraception                  Diarrhoea

Acute back pain                                Urinary tract infections

Shingles                                           Vomiting

Rashes                                             Swollen glands

Chest infection                                  Cystitis

Thrush/vaginal discharge                   Tonsillitis

Earache                                            Flu like illnesses

Infestations                                      Cough

Sexually transmitted infections           Skin problems

What ANP CANNOT deal with

Problems associated with pregnancy

Mental health issues

Children under 5 years old

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

There is access to the health centre for the disabled from both the main entrance and via the car park entrance.  There is also a lift allowing access to the upper floor of the centre.

(Site updated 01/02/2024)
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