Practice Management

Karen McElwee Practice Manager

Elsa Macneil Office Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Karen McElwee (f)


Mrs Elsa Macneil (f)


Allison Sheridan Secretary

Marion Jennings  Health Board Clerk


Anne McDougall Prescription Clerk

Heather Meek  Prescription Clerk

Michelle Henry Sub Area Receptionist

Dianne O'Donnell Sub Area Receptionist

Jaqui Kelly 

Margaret Fitzsimmons

Karen Conlin

Maureen McGinley

Rachelle Paton


Irene Doyle

Kevin Carlton

Nicola Hales

Lynn Defelice

Kate Wrona

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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