Practice Management

Karen McElwee Practice Manager

Elsa Macneil Office Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Karen McElwee (f)

KMCE

Mrs Elsa Macneil (f)

Administration

Allison  Secretary

Marion   Health Board Clerk

Reception

Anne  Prescription Clerk

Heather   Prescription Clerk

Michelle  Sub Area Receptionist

Dianne Sub Area Receptionist

Jaqui Kelly 

Margaret

Karen

Maureen

Rachelle

Josephine

Irene

Kevin

Nicola

Lynn

Kate

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
NHS ScotlandThis site is brought to you by My Surgery Website